About Us A Brief Encounter Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
A Brief Encounter Ltd
37 New Market Beccles Suffolk NR34 9HE United Kingdom
Phone: 01502 716080
Fax: 01502 716080
Email: info [at] a-brief-encounter [dot] co [dot] uk
892679655
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Making A Purchase You must be over 18 to order from this site.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
If you require any help or advice please feel free to e-mail or call and we'll do our best to help where possible.
We accept credit card payments via PayPal. You do not need to be a member of PayPal to pay for your goods.
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Shipping And Handling A postage and packaging charge of £4.50 is made for each order regardless of quantity or weight.
All items will be packaged discreetly.
We do our best to ship all orders within 24-48hrs from the date of order, all orders placed after 3pm on Friday will posted on the following Monday stock permitting, however in circumstances in which items are not in stock we ask you to allow a delivery period of 31 days. If an item is not in stock we will contact you and allow you the option of cancelling your order in which case your money will be refunded.
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Delivery Schedule We aim to deliver your order right away. We will normally send your order to you in 5 business days .
However in circumstances in which items are not in stock we ask you to allow a delivery period of 31 days. If an item is not in stock we will contact you and allow you the option of cancelling your order in which case your money will be refunded. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For all orders, 17.5% VAT is added. |
| Credit Card Security All credit card payments are made on the secure servers of PayPal. We do not see your credit card details ourselves. |
Guarantee
The images used on this site are there for guidance only and are not intended to be an exact interpretation of the product. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01502 716080 or fax us on 01502 716080 or write to us at 37 New Market Beccles Suffolk NR34 9HE United Kingdom |
Privacy Policy A Brief Encounter Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
FOR HYGIENE REASONS WE DO NOT ACCEPT RETURNS ON GOODS, UNLESS THE ITEM IS FAULTY.
In the event that you do wish to return an item (faulty) please do so within 14 days of receipt of goods. We also request that you keep your proof of posting. (postage on returned items will not be refunded).
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| Remittance Terms We reserve the right to change item description or price without prior notice. |
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